FROM THE FIELD

How we measured.

Before building CivicFormat we wanted to know what a screen reader actually meets in the documents governments post. This page says what we looked at, how we checked it, and what the numbers can’t tell you.

Our first look

We pulled 21 public PDFs from the website of a Tennessee county: monthly commission agendas, minutes and notices. Of the 21, 19 had no document title, which is the first thing a screen reader announces. All six main meeting agendas came out of the agenda software with no tags at all. One agenda was a scanned copy with no text a screen reader could read.

That is a small sample from one place. It told us where to look, not how common it is, and it’s why we looked wider.

What these numbers can’t tell you

  • Tags aren’t the same as readable. A file can have tags and still read badly, and an untagged file can still be partly usable. These checks find the common starting problems; a person checking the pages is what finds the rest.
  • An automated check can’t prove a document works for everyone. That is why CivicFormat has a person check every page, and why we never call a document “compliant”.
  • The archive isn’t everything. It holds what a crawler happened to capture, and large files are cut off, so the sample leans toward smaller documents.
  • Sites, not people. Each site counts alike. A large county and a small town weigh the same.

Questions about the method? Write to hello@civicformat.com.